


● 4 Steps to Increase Brand Awareness --
How do you stand out? How do you build awareness of your brand in customers and potential customers?
Here are four long-term straightforward steps that will help you in your branding. (2.03.2016)

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Role of Perception in Consumer Behavior --
Are your sales less than they should be? Maybe there is a problem with customer perceptions of your product or service.
Perception is very important to all businesses. This article covers a few perception problems and tips to overcome customer perception issues that may be holding back sales. (1.19.2016)

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How Your Restaurant Can Beat Cheap Competitors --
Do you have a restaurant, retail, or any other direct service business? This article has some good practical and actionable tips and ideas of how your local small business can compete with chains and cheap competitors. (12.24.2015)

● Customer Complaints Can Save Your Business --
Successful large businesses spend millions to collect and analyze feedback, yet small businesses typically ignore or brush it off. Sure, it's nice to get some praise once in a while - but what about those complaints?
Ray discusses this topic in a LinkedIn post and provides another link to a second article on the topic. (9.08.20.16 - © 2016 R. Kulzick)